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E-commerce Solutions

Transform your organization’s market position and growth trajectory with a powerful e-commerce presence. With Addax’s e-commerce solutions, you can tap into new revenue streams, set up a results-oriented online sales pipeline, and optimize the way you connect and engage with customers. Want to enhance your web presence, grow profitable revenues, and maximize ROI from your very own online store? Addax can help!

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Chair
Color Group 1
Setu Chair, Armchair
Star BrownStar BrownStar BrownStar BrownStar Light Brown
63
$1,075
Chair
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Serenity Seat
Star BrownStar BrownStar BrownStar BrownStar Light Brown
63
$590
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Lounge Chair
Star BrownStar BrownStar BrownStar BrownStar Light Brown
63
$949
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Services Highlights

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CRM//Integration

CRM

Integration

Connect the dots to achieve true customer-centricity

Sales Process//Development

Sales Process

Development

Get the process right to get the conversions rolling

Digital//& Web Store

Digital

& Web Store

Tap into an unlimited customer base

Payments//Integrations

Payments

Integrations

Fast, secure, reliable e-commerce payments

Live Chat//& Customer Support

Live Chat

& Customer Support

Fast, secure, reliable e-commerce payments

Digital Marketing//and Integrations

Digital Marketing

and Integrations

Capture endless opportunities to connect with, engage, and convert audiences

What Addax Can Do For You

CRM Integration icon

CRM Integration

Connect the dots to achieve true customer-centricity

Integrating your CRM with your e-commerce store will enable you to leverage the power of detailed, up-to-date data about your customers and their needs. Use this data to better understand customers and to track their journey through your sales funnel. Then put this understanding to work to design personalized offers/promotion/content that enhance the experience of every customer and keep them coming back to your e-store and its offerings.

Sales process development icon

Sales process development

Get the process right to get the conversions rolling

Addax will set up a sound sales process for your online business that translates into higher conversions and increased purchases. We will also implement automations at multiple milestones in the process, such as customer data capture, order capture and processing, order fulfillment and tracking, and shipping label creation to streamline your sales pipeline, resulting in accelerated delivery times, happier customers, and higher sales.

Digital & Web Store icon

Digital & Web Store

Tap into an unlimited customer base

Tap into a large potential customer base and boost your company’s revenues and profits with an e-commerce store on Shopify, Wix, or Squarespace. We will help you choose the best platform for your e-commerce goals and set up your customized store. If you need a fully customized e-commerce website set up from scratch, we can do that too. Plus, we’ll ensure that it includes all the features and functionalities you need to attract buyers, drive sales, and earn high revenues. Let Addax take care of all the nitty-gritties while you sit back and prepare for unprecedented e-commerce success.

Payments integrations icon

Payments integrations

Fast, secure, reliable e-commerce payments

Seamless payment integration is an important cornerstone of e-commerce success. Whatever your preferred payment gateway, Addax will set up a smooth payments process for your e-store, ensuring hassle-free checkouts, enhanced customer experiences, fewer cart abandonments, and moreover - fully protected customer transactions. The result: more loyal customers, more repeat sales, and a more robust revenue pipeline!

Live Chat & Customer Support icon

Live Chat & Customer Support

Improve customer relationships, boost customer retention

Customer service has a direct and significant impact on multiple aspects of your e-commerce business, including repeat purchases, customer retention, brand loyalty, referrals, and upsell revenues. With an effective omnichannel support infrastructure, you can achieve all these goals. Let Addax set up this infrastructure for your e-commerce business so you can deliver top-notch service that fast-tracks your company’s growth and success.

Digital Marketing and Integrations icon

Digital Marketing and Integrations

Capture endless opportunities to connect with, engage, and convert audiences

Addax’s digital marketing software development and integration service is poised to help you drive higher revenues with DM strategies and campaigns. No matter what type of DM solution you need - marketing automation software, analytics/reporting dashboards, chatbots, customized CRM/ERP, mobile/web apps, or third-party integrations - we can build it for you. The latest development strategies, integration practices, and tools are leveraged at Addax to build and integrate these world-class solutions that will empower you to design optimized, results-oriented DM campaigns for your audience and brand.

Execution Plan

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01

Business Analysis

Understand the customer’s business

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02

Requirements Gathering

Consolidate and understand what’s required

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03

Solution Implementation

Implement the planned solution

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04

Integration

Connect the solution to other business systems

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05

Deployment

TBD

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06

Maintenance

Monitor and maintain high performance

Business Analysis

Understand the customer’s business

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Addax undertakes a detailed analysis of the customer’s business, and e-commerce needs and goals prior to solution design and execution.

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What Sets Us Apart

The modern e-commerce customer has sky-high expectations. Addax’ e-commerce solutions are geared to help you meet these expectations with ease. Let us develop your e-commerce sales process and simplify your business operations. We will also integrate your store and CRM so you can do more with your customer data - offer personalized shopping experiences, provide better customer service, and make more profitable, data-driven decisions.

With Addax as your technology partner, your e-commerce store will not only enhance your brand’s digital presence, but completely revolutionize the way your business operates and makes money.

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Discover the future of software solutions

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Case Study 1

Custom E-commerce Website Built On Top of Salesforce CRM Challenge

  • Challenge

    This printing company requested us to build an e-commerce site and connect it to their existing Salesforce CRM to enable seamless data-sharing and eliminate the need for manual data entry.

  • Solutions

    We built a customized site along with a Salesforce-connected user portal. Its front end is built on AWS using the React.js JavaScript-based UI development library and Node,js JavaScript runtime. Currently, Salesforce functions as the site’s database. However, if the CRM changes, the site can be easily re-pointed to the new CRM.

  • Result

    The new e-commerce site includes numerous built-in automations that minimize the potential for human errors. Also, the connection to Salesforce has led to a 2X improvement in the company’s sales performance and positively impacted its bottomline.

Case Study 2

Coupon and Discount System Integration with E-commerce Website

  • Challenge

    This company wanted to integrate their coupon and discount management system with their e-commerce site to simplify these processes and increase online sales.

  • Solutions

    We integrated the company’s discount and coupon system into the site so their customers can easily receive their discounts and use their coupons to save money.

  • Result

    With this seamless integration, the organization is able to easily orchestrate and deliver new incentives to their shoppers. These incentives have generated a positive effect on their sales, revenues, and profits. They have also received more positive reviews and higher number of repeat sales from several customers.

Case Study 3

Set Up CRM System From Scratch and Integrate with Existing Tech Stack

  • Challenge

    One of our clients had built their e-commerce site on WordPress. When their customers requested a product quote on the site, a “Request for a Quote” email was generated and sent to a manually-managed inbox. A real person had to manually check every email so delays and errors were common. Also, when the prices were updated in the ERP system, they had to be updated manually on the website, creating additional work for the sales team. Outdated or missing prices resulted in many customer complaints and poor reviews.

  • Solutions

    Addax completely revamped the company’s e-commerce product pages. We connected the ERP with Salesforce and Salesforce products with Request for Quote pages. When a new request came in, a new lead was automatically created and populated in Salesforce, removing the need to manually check emails or send responses. Also, when product prices were updated in the ERP, they were automatically updated on the site.

  • Result

    This radical transformation of the business process has resulted in a huge increase in sales via the website. The prices on all product pages are always correct and up-to-date, so the sales team can focus on their core competencies. Also, customer complaints related to prices are almost non-existent now.

Frequently asked questions

Didn't find the answer to your question?

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Didn't find the answer to your question?

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Can you build a custom e-commerce platform?

Can you work with my preferred e-platform?

How do I choose an e-commerce platform for my store?

Is it better to use a custom-made e-commerce site or one based on a CMS?

Which CMS is best for e-commerce businesses?

Can I schedule a free consultation?

Let's talk business

But you first

Here’s what will happen next: - we reply to your inquiry; - together we discuss your project on a quick call; - we deliver a detailed quote from Addax Lab.

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